Shiyao Liu
UX designer with a background in education, research, and AI-assisted design, using systems thinking and human-centered insight to create clear, intuitive digital experiences.
EXPERIENCE
Tech Fleet, UX Designer (Apprenticeship) Jun 2026-Present
Collaborate with a cross-functional Tech Fleet team and nonprofit stakeholders to clarify project scope, client goals, user needs, and service pain points for Free Dog Trainers.
Support discovery research through stakeholder interviews, empathy maps, personas, problem statements, and opportunity areas to define the right user experience before moving into screens.
Contribute across the full product lifecycle, from early research and strategy to future ideation, prototyping, testing, and handoff for a more accessible support experience for dog owners and trainers.
Savi Finance, UX Designer (contract) Jul-Sep 2025
Collaborated with team and stakeholders to design chat interface, flows, and IA for Savi Finance’s AI assistant, creating more natural financial conversations.
Researched voice UX and human–AI interaction
Created design principles and AI personas to guide assistant behavior.
Prototyped agent-selection model that auto-matched user questions, reducing cognitive load.
Department of Education, Instructional Designer 2019-Present
Mark Twain Intermediate School for the Gifted and Talented
Designing Chinese language curriculum for students of 6-8 grades
Over 98% passing rate in Second Language Proficiency Exam each year
UX DESIGN EXPERIENCE (PROJECTS)
Mini Munch - Mobile, Solo UX Designer Sep 2024 - May 2025
Designed a baby food app to help caregivers prepare and learn about baby foods
Developed using Secondary Research, User Interviews, Sketches, Affinity Aap, Persona, Jobs-T0-Be-Done, How Might We Low Fidelity and High Fidelity Wireframing, Prototyping, and Usability Testing.
Skills
Research
User Interviews / Secondary Research / Persona / Empathy Maps / Usability Testing
UX Design
Human-Centered Design / Information Architecture / Storyboarding / User flows
UI Design
Sketching / Wireframing / Prototyping
TOOLS
Figma / Slack / Notion / Claude / ChatGPT
LANGUAGES
English / Mandarin
EDUCATION
New York University (MA, Education)
Springboard (UX/UI Career Track)
Design Lab (AI for UX course)
Shiyao Liu
UX designer with a background in education, research, and AI-assisted design, using systems thinking and human-centered insight to create clear, intuitive digital experiences.
EXPERIENCE
Tech Fleet, UX Designer (Apprenticeship) Jun 2026-Present
Collaborate with a cross-functional Tech Fleet team and nonprofit stakeholders to clarify project scope, client goals, user needs, and service pain points for Free Dog Trainers.
Support discovery research through stakeholder interviews, empathy maps, personas, problem statements, and opportunity areas to define the right user experience before moving into screens.
Contribute across the full product lifecycle, from early research and strategy to future ideation, prototyping, testing, and handoff for a more accessible support experience for dog owners and trainers.
Savi Finance, UX Designer (contract) Jul-Sep 2025
Collaborated with team and stakeholders to design chat interface, flows, and IA for Savi Finance’s AI assistant, creating more natural financial conversations.
Researched voice UX and human–AI interaction
Created design principles and AI personas to guide assistant behavior.
Prototyped agent-selection model that auto-matched user questions, reducing cognitive load.
Department of Education, Instructional Designer 2019-Present
Mark Twain Intermediate School for the Gifted and Talented
Designing Chinese language curriculum for students of 6-8 grades
Over 98% passing rate in Second Language Proficiency Exam each year
UX DESIGN EXPERIENCE (PROJECTS)
Mini Munch - Mobile, Solo UX Designer Sep 2024 - May 2025
Designed a baby food app to help caregivers prepare and learn about baby foods
Developed using Secondary Research, User Interviews, Sketches, Affinity Aap, Persona, Jobs-T0-Be-Done, How Might We Low Fidelity and High Fidelity Wireframing, Prototyping, and Usability Testing.
Skills
Research
User Interviews / Secondary Research / Persona / Empathy Maps / Usability Testing
UX Design
Human-Centered Design / Information Architecture / Storyboarding / User flows
UI Design
Sketching / Wireframing / Prototyping
TOOLS
Figma / Slack / Notion / Claude / ChatGPT
LANGUAGES
English / Mandarin
EDUCATION
New York University (MA, Education)
Springboard (UX/UI Career Track)
Design Lab (AI for UX course)
Shiyao Liu
UX designer with a background in education, research, and AI-assisted design, using systems thinking and human-centered insight to create clear, intuitive digital experiences.
EXPERIENCE
Tech Fleet, UX Designer (Apprenticeship) Jun 2026-Present
Collaborate with a cross-functional Tech Fleet team and nonprofit stakeholders to clarify project scope, client goals, user needs, and service pain points for Free Dog Trainers.
Support discovery research through stakeholder interviews, empathy maps, personas, problem statements, and opportunity areas to define the right user experience before moving into screens.
Contribute across the full product lifecycle, from early research and strategy to future ideation, prototyping, testing, and handoff for a more accessible support experience for dog owners and trainers.
Savi Finance, UX Designer (contract) Jul-Sep 2025
Collaborated with team and stakeholders to design chat interface, flows, and IA for Savi Finance’s AI assistant, creating more natural financial conversations.
Researched voice UX and human–AI interaction
Created design principles and AI personas to guide assistant behavior.
Prototyped agent-selection model that auto-matched user questions, reducing cognitive load.
Department of Education, Instructional Designer 2019-Present
Mark Twain Intermediate School for the Gifted and Talented
Designing Chinese language curriculum for students of 6-8 grades
Over 98% passing rate in Second Language Proficiency Exam each year
UX DESIGN EXPERIENCE (PROJECTS)
Mini Munch - Mobile, Solo UX Designer Sep 2024 - May 2025
Designed a baby food app to help caregivers prepare and learn about baby foods
Developed using Secondary Research, User Interviews, Sketches, Affinity Aap, Persona, Jobs-T0-Be-Done, How Might We Low Fidelity and High Fidelity Wireframing, Prototyping, and Usability Testing.
Skills
Research
User Interviews / Secondary Research / Persona / Empathy Maps / Usability Testing
UX Design
Human-Centered Design / Information Architecture / Storyboarding / User flows
UI Design
Sketching / Wireframing / Prototyping
TOOLS
Figma / Slack / Notion / Claude / ChatGPT
LANGUAGES
English / Mandarin
EDUCATION
New York University (MA, Education)
Springboard (UX/UI Career Track)
Design Lab (AI for UX course)